DO NOT USE
In this time of heightened anxiety, we are called to motivate, enable, and empower those that seek us out for guidance. However, leaders, program managers, and technical advisors often avoid conversations that could trigger emotional responses. There are many myths about emotional expression that keep leaders from what could be a difficult conversation even though the outcome might lead to increased confidence and successful solutions.
You can't tell people to think differently and expect they will. When employees feel stuck or frustrated with the options they perceive, it is better to listen to their concerns and coach them to see their blind spots, gaps in logic, and what is stopping them from moving forward. If done the right way, they will see beyond their stories and feel motivated to act. They commit to the decisions they make and to working on their development.
This session will give participants effective tactics for holding uncomfortable conversations that can change people's minds and performance.
Agenda:
5:30 PM - Virtual/Zoom meeting will open 6:00 PM - Presentation 7:30 PM - Raffle prizes give-away 8:00 PM - Virtual/Zoom meeting ends
Key Takeaways:
The session will include a coaching demonstration and a Q & A session.
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Meet our presenter:
Dr. Marcia Reynolds has 40 years' experience developing effective leaders world-wide. She understands organizational cultures, what blocks communication and innovation, and what is needed to bring people together for better results. She has coached leaders, delivered leadership and emotional intelligence programs, and spoken at conferences for clients in 43 countries. She was the 5th president of the International Coaching Federation (ICF) and is recognized by the ICF in their Circle of Distinction. Marcia's doctoral degree is in organizational psychology. She also holds two master's degrees in education and communications.
Excerpts from her books Outsmart Your Brain How to Manage Your Mind When Emotions Take the Wheel; Wander Woman: How High Achieving Women Find Contentment and Direction; The Discomfort Zone: How Leaders Turn Difficult Conversations into Breakthroughs: Coach the Person, Not the Problem: A Guide to Using Reflective Inquiry, and her new book, Breakthrough Coaching: Creating Lightbulb Moments in Your Coaching Conversations have appeared in many places including Harvard Communications Newsletter, Fast Company, Forbes.com, Psychology Today, and The Wall Street Journal.